Financial advisory

Never let a lead go cold.

An Inbound Leads Agent replies, qualifies and routes every new lead in seconds — any time of day, so nothing goes cold overnight.
Inbound Leads Agent
~9 hrs
under 30 sec
first response time
Overview

Enquiries arrive
around the clock

A financial advisory firm running paid ads to attract new clients. Enquiries arrive at all hours — but the team only works business hours.

Leads arrive after hours

A new enquiry lands at 7 PM, long after the team has gone home for the day.

Cold by the next morning

Nobody follows up until the next day — and by then the prospect has moved on.

Half of them slip away

About half of all leads go cold, simply because the first reply comes too late.
The Challenge

Half the leads go cold

A lead comes in at 7 PM — and by the time anyone follows up, they have already moved on.
~50%
of leads go cold
before the first reply
~9 hrs
typical wait
for a response
Our solution

One agent, from
first reply to
booked call

It answers, qualifies and hands over — an advisor only steps in for leads worth their time.

Replies in 30 seconds

Every new lead gets an instant, helpful first reply — any time of day, so nothing waits until morning.

Qualifies in conversation

Asks the right questions to understand goals, timeline and budget — in a short, natural back-and-forth.

Hands over with full context

Hot leads go to the right advisor with the whole conversation attached — no re-explaining, and a call already booked.
See it in action

One lead, start to finish

A real conversation, exactly as it happens: the message lands on one of your channels, the chat opens, and the agent takes it from there.
Lead A new lead messages after hours.
Inbox
All channels · 7:03 PM
WhatsApp
12 conversations
6:12 PM
Facebook
8 conversations
7:03 PM 1
Instagram
5 conversations
4:47 PM
Email
23 conversations
5:30 PM
Facebook
8 conversations
M
Martin K.
Saw your ad — do you help with re…
7:03 PM
E
Elena P.
Thanks, that call was really helpful!
2:41 PM
J
James W.
Perfect, see you Thursday.
11:20 AM
S
Sofia R.
Could you resend the brochure?
Mon
M
Martin K.
Facebook · new lead
M
Saw your ad — do you help with retirement planning?7:03 PM
A
Absolutely. Are you planning for the next few years, or further out?7:03 PM · Agent
A
M
Next couple of years — around $400k to invest.7:05 PM
A
Perfect — I’ve booked you a call with an advisor for tomorrow at 2 PM ✓7:05 PM · Agent
A
✓ Consultation booked · handed to an advisor with the full chat
Type a message…
The result

Faster, qualified, always on

Results
Metric
First response time
Leads going cold overnight
Consultations booked each month
Leads handled outside working hours
Before
~9 hrs
~50%
12
0%
After
< 30 sec
0%
18
100%
No lead is dropped, more consultations get booked, and advisors only spend time on prospects who are already qualified and interested.